Visa / Immigration Consultant

Looking for a Visa / Immigration Consultant role in Guru Nanak Pura, Jalandhar? Immigration Lounge is hiring now. Salary is up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

Requirements

• Open to freshers
• Education: 12th Pass
• Good knowledge of Hindi and English, Complaint handling, Verbal communication and Active listening
• Basic English
• Freshers can apply
• Someone customer-first and polite

Position details

• Work location: Guru Nanak Pura, Jalandhar, Punjab
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Vacancies: 1
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Immigration Lounge.