Customer Care Executive /Hr

Start your next role as a Customer Care Executive /Hr with Immunescience Industries Pvt Ltd in Rajpur Road, Dehradun. There are 4 open positions. Salary is up to ₹18,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : Hindi, English

Compensation

Salary: ₹12,000 – ₹18,000 per month, based on skills and experience.

What we are looking for

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Hindi, Marketing, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: Hindi, English
• You are patient and customer-first

What you will do

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Quick facts

• Location: Rajpur Road, Dehradun, Uttarakhand
• Employment type: Full time
• Openings: 4
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 8:30 AM - 5:30 PM | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Immunescience Industries Pvt Ltd.