Collection Team Leader

Impetus Collection Services wants to bring on a Collection Team Leader for its Pimpri Chinchwad, Pune team. There are 5 open positions. Salary is up to ₹25,000/month.

Employer’s description

Lead, Mentor, And Monitor A Team Of Telecallers. Allocate Portfolios And Set Daily/Weekly Recovery Targets. Conduct Regular Huddles & Performance Reviews. Track Promises-To-Pay (Ptps) & Escalate Unresolved Cases. Coordinate With Field Collection Executives. Monitor Call Quality, Recovery Efficiency, & Agent Productivity. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : Marathi, Hindi, English

Eligibility

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Marathi and Outbound
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Marathi, Hindi, English
• A trustworthy, detail-oriented attitude

What you will do

Your main tasks will be to:

• Explain product features, charges and terms transparently
• Follow up on applications until disbursal or policy issue
• Source and onboard customers for loans, accounts or insurance products.
• Comply with RBI/IRDAI guidelines and internal audit norms
• Verify KYC documents and complete application formalities

Pay and perks

Compensation: ₹17,000 – ₹25,000 per month.

Job details

• Job location: Pimpri Chinchwad, Pune, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 5
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Impetus Collection Services reviews applications regularly.