Debt Recovery Field Executive

Join Impetus Collection Services as a Debt Recovery Field Executive in Pimpri Chinchwad, Pune. There are 20 open positions. The pay goes up to ₹20,000/month.

Note from the employer

Visit Customer With Overdue Accounts And Attempt Recovery Of Pending Dues . Explain Loan Terms Penalties And Consequences Of Non Payment. Ensure All Recovery Efforts Are In Complaince With Rbi And Especially If Dra Certified).Hand Over Receipts And Acknowledge Payments As Per Company Procedures.Provide Regular Updates And Report. Languages : Marathi, Hindi

Salary and benefits

Compensation: ₹18,000 – ₹20,000 per month.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Candidate profile

• Ideal for freshers starting their career
• Tenth Pass or equivalent
• Skills: Hindi, Marathi
• No English required
• Freshers can apply
• Languages: Marathi, Hindi
• Someone customer-first and patient

Quick facts

• Job location: Pimpri Chinchwad, Pune, Maharashtra
• Timings: 8:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 20
• Interview timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Impetus Collection Services reviews applications regularly.