Senior Collection Telecaller

Impetus Collection Services is looking for a Senior Collection Telecaller to join its team in Pimpri Chinchwad, Pune. There are 30 open positions. You can earn up to ₹20,000/month.

Employer’s description

Contact Customers Via Phone To Inform Them Of Loan Overdue Accounts And Payment Status . Negotiate Payment Plans And Settlements Within Establish Guidelines . Update Customer Information And Payment Records In System. Followup On Establised Payment Arrangements With Customers. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Eligibility

• 2+ years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of English, Hindi and Marathi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• Someone polite and customer-first

Salary and benefits

Compensation: ₹14,000 – ₹20,000 per month.

What you will do

• You'll log every interaction and its outcome in the support system.
• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Job location: Pimpri Chinchwad, Pune, Maharashtra
• Work mode: Work from office
• Openings: 30
• Interview: 10:00 AM - 6:00 PM | Monday to Saturday
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Impetus Collection Services.