Senior Collection Telecaller

A new Senior Collection Telecaller role is open at Impetus Collection Services, Pimpri Chinchwad, Pune. The team is filling 10 vacancies. The pay goes up to ₹20,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

What we are looking for

• 2+ years of experience in a similar role
• Education: Graduate
• Comfortable with English, Hindi, Marathi
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A calm under pressure, patient attitude

What you get

Salary: ₹14,000 – ₹20,000 per month, based on skills and experience.

Key responsibilities

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Job at a glance

• Work location: Pimpri Chinchwad, Pune, Maharashtra
• Openings: 10
• Employment type: Full time
• Interview: 10:00 AM - 5:00 PM | Monday to Saturday
• Work type: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Impetus Collection Services reviews applications regularly.