Tele Caller

Join Impetus Collection Services as a Tele Caller in Pimpri Chinchwad, Pune. The pay goes up to ₹15,000/month. 10 candidates will be hired for this role. Great for first-time job seekers.

Employer’s description

Contact Customers Via Phone To Inform Them Of Loan Overdue Accounts And Payment Status . Negotiate Payment Plans And Settlements Within Establish Guidelines . Update Customer Information And Payment Records In System. Followup On Establised Payment Arrangements With Customers. Type : Domestic, Outbound, Mutual Funds | Languages : Marathi, Hindi, English

What the job involves

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Candidate profile

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English, Hindi, Marathi, Mutual Funds and Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Mutual Funds
• Languages: Marathi, Hindi, English
• Someone polite and customer-first

Pay and perks

Compensation: ₹12,000 – ₹15,000 per month.

Job details

• Job location: Pimpri Chinchwad, Pune, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site

Apply today and take the next step in your career with Impetus Collection Services.