Crm Automation Executive

Impressions Jewellery is looking for a Crm Automation Executive to join its team in Pitampura, Delhi. The pay goes up to ₹30,000/month.

In the employer’s words

Looking For A Hands-On Whatsapp Crm & Automation Executive Experienced In Interakt, Kwik Engage, Wati Or Similar Platforms. Responsible For Whatsapp Api Setup, Automation Flows, Broadcasts, Templates, Lead Management, Crm Integration, Follow-Ups And Sales Automation. More Than 2 Years Experience Compulsory.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• You will meet quality, call-handling and satisfaction targets.

Pay and perks

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

Requirements

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of CRM tools, Active listening, Typing speed and Complaint handling
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• You are calm under pressure and polite

Job details

• Work location: Pitampura, Delhi, Delhi
• Work type: On-site
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1

Ready to start? Upload your resume and apply to Impressions Jewellery today.