Customer Care Executive

Ims India Manpower Solutions Private Limited is hiring a Customer Care Executive in Scheme No 54, Indore. Freshers can apply. Salary is up to ₹18,000/month. The team is filling 10 vacancies.

In the employer’s words

We Are Looking For A Confident And Enthusiastic Telecaller To Join Our Team. The Ideal Candidate Will Be Responsible For Making Outbound Calls To Potential Clients Or Customers, Introducing Them To Our Products And Services, And Generating Leads Or Assisting With Inquiries. You Will Also Handle Inbound Calls And Ensure Customer Sat. Type : International, Domestic, Outbound, Inbound | Languages : Hindi, English

Compensation

You will be paid ₹11,000 – ₹18,000 per month.

Roles and responsibilities

As a Customer Care Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, International, Outbound
• Good English
• Freshers can apply
• Type: International, Domestic, Outbound, Inbound
• Languages: Hindi, English
• A customer-first, patient attitude

Job details

• Location: Scheme No 54, Indore, Madhya Pradesh
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Ims India Manpower Solutions Private Limited. It takes less than a minute.