Customer Onboarding Executive - Voi...

Ims India Manpower Solutions Private Limited is looking for a Customer Onboarding Executive - Voi... to join its team in Scheme No 54, Indore. No experience? You can still apply. You can earn up to ₹23,000/month. 20 candidates will be hired for this role.

Employer’s description

A Customer Support Associate Is A Professional Who Interacts With Customers To Handle Inquiries, Resolve Issues, And Provide Information About Products Or Services Offered By A Company. Voice And Non Voice Night Shift Rotaiotnal Shift Pick And Drop Facility. Type : International, Domestic

Roles and responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

What you get

Compensation: ₹15,000 – ₹23,000 per month.

Candidate profile

• Open to freshers
• Graduate or equivalent
• Comfortable with Domestic, International
• Good English
• Freshers can apply
• Night shift
• Type: International, Domestic
• A patient, calm under pressure attitude

Job details

• Job location: Scheme No 54, Indore, Madhya Pradesh
• Work type: Work from office
• Timings: 10:00 AM - 7:00 PM | Monday TO Friday
• Employment type: Full time
• Openings: 20
• Interview: 9:00 AM - 7:00 PM | Monday to Saturday

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