Operation Executive

Looking for an Operation Executive role in Raja Park, Jaipur? Indaksh Solutions Pvt Ltd is hiring now. The team is filling 2 vacancies. You can earn up to ₹22,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Proficiency In Advanced Excel Is A Must. 1 - 2 Years Experience Compulsory. | Advanced Excel | Skills Needed : Email

What you will do

• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Salary and benefits

The salary for this role is ₹20,000 – ₹22,000 per month.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: Advanced Excel, Email
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Advanced Excel
• Skills Needed: Email
• Someone patient and customer-first

Job details

• Job location: Raja Park, Jaipur, Rajasthan
• Employment type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Timings: 9:30 AM - 7:30 PM | Monday to Saturday

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