Service Manager

Indel Automotives wants to bring on a Service Manager for its Malappuram team. You can earn up to ₹25,000/month. Great for first-time job seekers.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, Hindi and English, Verbal communication, CRM tools
• Male Only
• Basic English
• Freshers can apply
• A patient, polite attitude

Pay and perks

You will be paid ₹25,000 per month.

Key responsibilities

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Malappuram, Kerala
• Work mode: On-site
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Indel Automotives reviews applications regularly.