Team Leader

India Finance is hiring a Team Leader in Uluberia, Howrah. The team is filling 2 vacancies. You can earn up to ₹20,000/month.

In the employer’s words

Monitoring The Current Of Sales Executives And Telecallers , Customer Handling, Relationships Management With Bankers, Drive For Achievement Of A Given Target. More Than 2 Years Experience Compulsory. | Type : Sales | Languages : English, Hindi, Bengali

Your responsibilities

As a Team Leader, your work will include:

• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Who can apply

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Bengali, English, Hindi and Sales
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Sales
• Languages: English, Hindi, Bengali
• Someone polite and calm under pressure

Pay and perks

You will be paid ₹15,000 – ₹20,000 per month.

Quick facts

• Job location: Uluberia, Howrah, West Bengal
• Work type: Work from office
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 2

Interested? Apply now on BetterJobs with your resume — India Finance reviews applications regularly.