Team Management

A new Team Management role is open at India first Bank of Baroda, Madhyamgram, Kolkata. The team is filling 15 vacancies. The pay goes up to ₹36,000/month.

In the employer’s words

Irdai Charges Is 650/-. Languages : English, Bengali, Hindi

Eligibility

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English and Hindi
• No English required
• Freshers can apply
• Languages: English, Bengali, Hindi
• You are calm under pressure and customer-first

Your responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• You will meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Pay and perks

Salary: ₹17,000 – ₹36,000 per month, based on skills and experience.

Quick facts

• Location: Madhyamgram, Kolkata, West Bengal
• Openings: 15
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 10:30 AM - 5:30 PM | Monday to Saturday

Click Apply to send your profile to India first Bank of Baroda. It takes less than a minute.