Telecaller

Start your next role as a Telecaller with India Mart in Chawri Bazar, Delhi. No experience? You can still apply. Salary is up to ₹30,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Freshers are welcome to apply
• Education: 12th Pass
• Good knowledge of Complaint handling, Hindi and English, Active listening and Verbal communication
• Basic English
• Freshers can apply
• Someone calm under pressure and patient

Compensation

Salary: ₹25,000 – ₹30,000 per month, based on skills and experience.

Your responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Work location: Chawri Bazar, Delhi, Delhi
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 1
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with India Mart.