Ecommerce Account Manager

Indiadeals Online Solutions Private is hiring an Ecommerce Account Manager in Vaishali Nagar, Jaipur. Salary is up to ₹25,000/month. There are 10 open positions.

Employer’s description

Sound Knowledge Of Flipkart, Myntra, Ebay, Etsy, And Quick Commerce Account Management Service, And Have Also Knowledge Of Product Listing, Sales Boosting, Ads Management, Account Setup. 1 - 2 Years Experience Compulsory.

What the job involves

• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Pay and perks

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Skills and qualifications

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of CRM tools, Complaint handling, Active listening and Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.

Position details

• Job location: Vaishali Nagar, Jaipur, Rajasthan
• Openings: 10
• Job type: Full time
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

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