Senior Tele Caller

Looking for a Senior Tele Caller role in Madhapur, Hyderabad? Indian Academy is hiring now. The pay goes up to ₹25,000/month. There are 30 open positions.

In the employer’s words

Handle Inbound And Outbound Calls. Guide Students/Candidates Through The Process Of Choosing The Right Course/Job Path. Provide Complete And Accurate Information Over Calls. Track Daily/Weekly Conversions And Follow-Up. Maintain Records And Ensure Regular Follow-Up For Closures. Minimum 5+ Years Of Experience. More Than 2 Years Experience Compulsory. | Type : Outbound, Inbound | Languages : Hindi, Telugu, English

Salary

Compensation: ₹20,000 – ₹25,000 per month.

Eligibility

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of English, Hindi, Inbound, Outbound and Telugu
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound, Inbound
• Languages: Hindi, Telugu, English
• Someone calm under pressure and customer-first

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Position details

• Location: Madhapur, Hyderabad, Telangana
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Indian Academy.