Senior Telecaller

Start your next role as a Senior Telecaller with Indian Academy in Madhapur, Hyderabad. You can earn up to ₹25,000/month. 10 candidates will be hired for this role.

Employer’s description

Job Title: Senior Telecallerexperience Required: Minimum 2 Years In Telecallingjob Summarywe Are Looking For A Motivated And Experienced Senior Telecaller To Join Our Team. The Ideal Candidate Should Have At Least 2 Years Of Telecalling Experience, Excellent Communication Skills, And A Proven Ability To Generate Leads. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound, Sales | Languages : Hindi, Telugu, English

What you get

Compensation: ₹15,000 – ₹25,000 per month.

What we are looking for

• 2+ years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, Outbound, Sales and Telugu
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Sales
• Languages: Hindi, Telugu, English
• Someone patient and customer-first

Your responsibilities

As a Senior Telecaller, your work will include:

• You'll handle inbound and outbound customer calls, chats or emails.
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Madhapur, Hyderabad, Telangana
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

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