Female Hindi Team Leader

A new Female Hindi Team Leader role is open at Indian Educational solutions, Sahakara Nagar, Bengaluru. Salary is up to ₹30,000/month. The team is filling 5 vacancies.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Kannada, Hindi, English

Salary

The salary for this role is ₹20,000 – ₹30,000 per month.

What we are looking for

• 2+ years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Hindi, Kannada
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Kannada, Hindi, English
• A customer-first, patient attitude

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Position details

• Work location: Sahakara Nagar, Bengaluru, Karnataka
• Work mode: Office-based
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Openings: 5
• Employment type: Full time
• Interview timings: Over the call

If this job suits you, apply now — shortlisted candidates will be contacted by Indian Educational solutions.