Telecaller

Indian Infoline Finance Limited Capital wants to bring on a Telecaller for its Scheme No 114, Indore team. The team is filling 10 vacancies. The pay goes up to ₹12,000/month.

Note from the employer

Telecalling N Client Management. Languages : English, Hindi

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Hindi
• Someone customer-first and patient

Key responsibilities

• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹10,000 – ₹12,000 per month.

Quick facts

• Work location: Scheme No 114, Indore, Madhya Pradesh
• Job type: Full time
• Openings: 10
• Work mode: Work from office
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:15 am - 6:00pm | Monday to saturday

Interested? Apply now on BetterJobs with your resume — Indian Infoline Finance Limited Capital reviews applications regularly.