Inside Sales Executive

Start your next role as an Inside Sales Executive with Indian Institute Of Commerce And Trade in Khurram Nagar, Lucknow. There are 2 open positions. The pay goes up to ₹19,000/month.

In the employer’s words

Key Responsibilities: Connect With Prospective Students Who Have Submitted Enquiries Via Calls, Whatsapp, Email, Or Crm Systems. Understand Student Profiles, Career Goals, And Educational Background Before Recommending Suitable Programmes. Clearly Explain Iict'S Courses, Eligibility, Fee Structure, Learning Model, Examinations, And Certification. Type : Outbound, Inbound | Languages : Hindi, Telugu, Tamil, English

Pay and perks

Compensation: ₹12,000 – ₹19,000 per month.

What you will do

Your main tasks will be to:

• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Skills and qualifications

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of English, Hindi, Inbound, Outbound, Tamil and Telugu
• Good English
• Freshers can apply
• Type: Outbound, Inbound
• Languages: Hindi, Telugu, Tamil, English

Job at a glance

• Location: Khurram Nagar, Lucknow, Uttar Pradesh
• Vacancies: 2
• Job type: Full time
• Work type: Office-based
• Working hours: 9:30 AM - 6:00 PM | Monday to Saturday
• Interview timings: 10:30 AM - 5:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Indian Institute Of Commerce And Trade reviews applications regularly.