Field Collection Executive

Indian Things wants to bring on a Field Collection Executive for its Maddilapalem, Visakhapatnam team. The team is filling 20 vacancies. You can earn up to ₹15,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management.

Salary

Compensation: ₹10,000 – ₹15,000 per month.

Skills and qualifications

• Open to freshers
• 12th Pass or equivalent
• Skills: Typing speed, Active listening, Hindi and English, Complaint handling
• Male Only
• Basic English
• Freshers can apply
• A customer-first, polite attitude

Key responsibilities

In this role, you will:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.

Job at a glance

• Job location: Maddilapalem, Visakhapatnam, Andhra Pradesh
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 20

Click Apply to send your profile to Indian Things. It takes less than a minute.