Station Support Associate

IndianOil is hiring a Station Support Associate in Ambala Sadar, Ambala. The pay goes up to ₹15,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

What we are looking for

• 1 to 2 years of experience in a similar role
• Below 10th or equivalent
• Comfortable with Hindi and English, Active listening, Complaint handling, Verbal communication
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone customer-first and polite

Salary and benefits

Compensation: ₹10,000 – ₹15,000 per month.

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status.

Job details

• Job location: Ambala Sadar, Ambala, Haryana
• Work type: Work from office
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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