Operation Manager

Join Indies Global Foods Pvt Ltd as an Operation Manager in Barhi, Sonipat. The pay goes up to ₹60,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Basic Excel

Your responsibilities

Your main tasks will be to:

• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

What you get

Salary: ₹25,000 – ₹60,000 per month, based on skills and experience.

Requirements

• 2+ years of experience in a similar role
• Graduate or equivalent
• Comfortable with Basic Excel
• Basic English
• More Than 2 Years Experience Compulsory.
• Basic Excel
• Someone calm under pressure and polite

Quick facts

• Location: Barhi, Sonipat, Haryana
• Vacancies: 1
• Shift: 9:00 AM - 7:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Indies Global Foods Pvt Ltd.