Senior Telecaller

Indira (Optimist Aqua) wants to bring on a Senior Telecaller for its Alwarpet, Chennai team. You can earn up to ₹22,000/month. 2 candidates will be hired for this role. Freshers can apply.

In the employer’s words

Responsible For Generating Sales And Revenue For A Company By Contacting Potential Or Existing Customers Over The Phone. This Role Involves A Combination Of Sales Skills And Customer Service Expertise. Type : Domestic, Outbound, Sales | Marketing | Languages : Tamil

Day-to-day work

In this role, you will:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Candidate profile

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Skills: Domestic, Marketing, Outbound, Sales, Tamil
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Sales
• Marketing
• Languages: Tamil

What you get

Salary: ₹16,000 – ₹22,000 per month, based on skills and experience.

Quick facts

• Work location: Alwarpet, Chennai, Tamil Nadu
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Vacancies: 2

Interested? Apply now on BetterJobs with your resume — Indira (Optimist Aqua) reviews applications regularly.