Telecaller

A new Telecaller role is open at INDIROUTE DMC - Travels, Bhelupur, Varanasi. The pay goes up to ₹10,000/month.

In the employer’s words

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory.

Salary and benefits

Compensation: ₹7,000 – ₹10,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Eligibility

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Active listening, Typing speed, Hindi and English and CRM tools
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are calm under pressure and polite

Quick facts

• Location: Bhelupur, Varanasi, Uttar Pradesh
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 1
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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