Relationship Manager

Indo Star Capital Finance Ltd wants to bring on a Relationship Manager for its Guntur, Visakhapatnam team. Salary is up to ₹35,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. 1 - 2 Years Experience Compulsory.

Compensation

Compensation: ₹30,000 – ₹35,000 per month.

Your responsibilities

• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Below 10th
• Comfortable with CRM tools, Hindi and English, Complaint handling, Typing speed
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Position details

• Location: Guntur, Visakhapatnam, Andhra Pradesh
• Vacancies: 1
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office

Ready to start? Upload your resume and apply to Indo Star Capital Finance Ltd today.