Senior Operations Executive

Indobright Services Private Limited has an opening for a Senior Operations Executive based in Ashram road, Ahmedabad. There are 10 open positions. You can earn up to ₹45,000/month.

In the employer’s words

Indobright Services Pvt Ltd Is A Fast-Growing Professional Services Firm Based In Ahmedabad, Gujarat, Providing End-To-End Solutions For Startups And Msmes Across India. Our Offerings Include Company Incorporation, Statutory And Regulatory Compliance, Business Consulting, And Digital Marketing Services. We Partner With Entrepreneurs To Simplify. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, English

What you will do

• You will resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails.
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• You will follow call scripts and update customers on ticket status.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of English and Gujarati
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, English
• A patient, customer-first attitude

Pay and perks

Compensation: ₹25,000 – ₹45,000 per month.

Job details

• Work location: Ashram road, Ahmedabad, Gujarat
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Indobright Services Private Limited reviews applications regularly.