Operation Manager

Start your next role as an Operation Manager with Indofit Solutions Pvt Ltd in MG Road, Bengaluru. Salary is up to ₹35,000/month. 2 candidates will be hired for this role.

In the employer’s words

Responsible For Handling Team. Manage Day To Day Operations. Monitor Targets And Performance. Taking Regular Updates. 1 - 2 Years Experience Compulsory.

What you get

The salary for this role is ₹25,000 – ₹35,000 per month.

What the job involves

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.
• You will escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with Verbal communication, CRM tools, Hindi and English, Complaint handling
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are polite and patient

Job details

• Job location: MG Road, Bengaluru, Karnataka
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Openings: 2
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Indofit Solutions Pvt Ltd reviews applications regularly.