Customer Service Associate (Csa)

Indohr Services has an opening for a Customer Service Associate (Csa) based in Andheri East, Mumbai. There are 30 open positions. Salary is up to ₹22,000/month.

In the employer’s words

Manage Customer Interactions Via Call ,Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : Inbound, Sales, International, Outbound, Domestic | Languages : English

Salary

Compensation: ₹19,000 – ₹22,000 per month.

What you will do

In this role, you will:

• Achieve monthly sales and collection targets
• Identify and approach new customers in the assigned territory
• Follow up on leads and convert them into sales
• Record visits, calls and orders in the CRM or daily report
• Prepare quotations and close deals with decision makers

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Skills: Domestic, English, Inbound, International, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Sales, International, Outbound, Domestic
• Languages: English
• Someone confident and self-motivated

Quick facts

• Job location: Andheri East, Mumbai, Maharashtra
• Vacancies: 30
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Indohr Services.