Customer Service

A new Customer Service role is open at Indohr Services, Andheri East, Mumbai. 30 candidates will be hired for this role. Salary is up to ₹26,000/month.

In the employer’s words

Manage Customer Interactions Via Chat, Call Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. 1 - 2 Years Experience Compulsory. | Type : International, Outbound, Inbound | Languages : Malayalam, Gujarati, Bengali, Tamil, Telugu, Kannada, Marathi, Hindi, English

Roles and responsibilities

Your main tasks will be to:

• Explain products and offers clearly and handle objections
• You will achieve monthly sales and collection targets.
• Identify and approach new customers in the assigned territory
• Follow up on leads and convert them into sales
• You'll record visits, calls and orders in the CRM or daily report.

What we are looking for

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: Bengali, English, Gujarati, Hindi, Inbound, International, Kannada, Malayalam
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Outbound, Inbound
• Languages: Malayalam, Gujarati, Bengali, Tamil, Telugu, Kannada, Marathi, Hindi, English

Salary

You will be paid ₹19,000 – ₹26,000 per month.

Position details

• Location: Andheri East, Mumbai, Maharashtra
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Indohr Services reviews applications regularly.