Crm Executive, Upto 30K, At Gurgaon...

A new Crm Executive, Upto 30K, At Gurgaon... role is open at Indra Negi (Career Kendra), Sector 74 - Gurgaon, Delhi. The pay goes up to ₹30,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Type : Inbound

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

What you get

The salary for this role is ₹25,000 – ₹30,000 per month.

Requirements

• At least 2 years of relevant experience
• Education: 12th Pass
• Skills: Inbound
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Type: Inbound
• You are polite and customer-first

Position details

• Location: Sector 74 - Gurgaon, Delhi, Delhi
• Openings: 1
• Timings: 10:00 AM - 7:00 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Click Apply to send your profile to Indra Negi (Career Kendra). It takes less than a minute.