Customer Query Handling , Female, ...

Looking for a Customer Query Handling , Female, ... role in Laxmi Nagar, Delhi? Indra Negi (Career Kendra) is hiring now. You can earn up to ₹17,000/month.

Employer’s description

Must Have Min 6 Months Of Experience. 1 - 2 Years Experience Compulsory. | Type : Inbound, Domestic

Salary

Compensation: ₹15,000 – ₹17,000 per month.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Good knowledge of Domestic and Inbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Domestic

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• You'll follow call scripts and update customers on ticket status.
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Quick facts

• Location: Laxmi Nagar, Delhi, Delhi
• Openings: 1
• Job type: Full time
• Work type: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 7:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Indra Negi (Career Kendra).