Customer Support Cum Sales Coordina...

Indra Negi (Career Kendra) has an opening for a Customer Support Cum Sales Coordina... based in Pitampura, Delhi. Salary is up to ₹30,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Type : Inbound, Domestic

Skills and qualifications

• At least 2 years of relevant experience
• Graduate or equivalent
• Comfortable with Domestic, Inbound
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Domestic
• A customer-first, patient attitude

What you get

The salary for this role is ₹20,000 – ₹30,000 per month.

Key responsibilities

Your main tasks will be to:

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Position details

• Location: Pitampura, Delhi, Delhi
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Indra Negi (Career Kendra) reviews applications regularly.