Customer Support Executive, At Guru...

Indra Negi (Career Kendra) has an opening for a Customer Support Executive, At Guru... based in DLF Phase 3 - Gurgaon, Delhi. The team is filling 10 vacancies. You can earn up to ₹23,000/month. Freshers can apply.

In the employer’s words

Skills-Only Good English, 12Th Pass, Virtual Interview, For Customer Support, Company Deal In Ecommerce Logistic ,Work From Office, Immediate Joiner. Type : Domestic, Outbound, Inbound | Languages : Hindi, English

Salary and benefits

The salary for this role is ₹20,000 – ₹23,000 per month.

Eligibility

• Open to freshers
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Good English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: Hindi, English
• You are customer-first and patient

Key responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job details

• Work location: DLF Phase 3 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Work type: On-site

Apply today and take the next step in your career with Indra Negi (Career Kendra).