Payment Collection

A new Payment Collection role is open at Indras Polymers, Ukkadam, Coimbatore. 10 candidates will be hired for this role. The pay goes up to ₹22,000/month.

Employer’s description

The Payment Collection Executive Is Responsible For Following Up With Customers To Collect Outstanding Payments, Maintaining Accurate Payment Records, Resolving Billing-Related Issues, And Ensuring Timely Collections While Maintaining Positive Customer Relationships. 1 - 2 Years Experience Compulsory.

Compensation

Salary: ₹18,000 – ₹22,000 per month, based on skills and experience.

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Verbal communication, CRM tools, Active listening, Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• You'll follow call scripts and update customers on ticket status.

Job at a glance

• Job location: Ukkadam, Coimbatore, Tamil Nadu
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday
• Openings: 10
• Employment type: Full time
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

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