Team Leader

Join Indu Global Solution as a Team Leader in Nagarbhavi, Bengaluru. You can earn up to ₹30,000/month. There are 5 open positions.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity.

Compensation

Compensation: ₹15,000 – ₹30,000 per month.

Roles and responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.

Who can apply

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of Active listening, CRM tools, Hindi and English and Typing speed
• Female Only
• Basic English
• Freshers can apply

Position details

• Location: Nagarbhavi, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:00 PM | Monday to Saturday
• Openings: 5
• Employment type: Full time
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Indu Global Solution.