Senior Telecaller

Join Indus Exhifab as a Senior Telecaller in Vaishali, Delhi. The team is filling 2 vacancies. The pay goes up to ₹20,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With Domestic Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Marketing | Languages : Hindi, English

Salary

You will be paid ₹15,000 – ₹20,000 per month.

Day-to-day work

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Skills and qualifications

• 1–2 years of relevant experience
• Minimum qualification: Graduate
• Skills: English, Hindi, Marketing
• Good English
• 1 - 2 Years Experience Compulsory.
• Marketing
• Languages: Hindi, English
• Someone patient and calm under pressure

Job details

• Job location: Vaishali, Delhi, Delhi
• Openings: 2
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Indus Exhifab.