Tele Caller - Admission/Education

A new Tele Caller - Admission/Education role is open at Indus Infotec, Hebbal Kempapura, Bengaluru. The team is filling 4 vacancies. You can earn up to ₹25,000/month.

Employer’s description

Mention : Indus Infotec In The Interview Responsibilities: Call Students Who Have Shown Interest In Courses, Explain Course Details, Fees, And Admission Process. Schedule Counselling Sessions Or Interviews. Follow Up Until The Student Completes Admission. 1 - 2 Years Experience Compulsory.

Requirements

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Comfortable with CRM tools, Active listening, Verbal communication, Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone calm under pressure and customer-first

What the job involves

• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Pay and perks

You will be paid ₹15,000 – ₹25,000 per month.

Quick facts

• Location: Hebbal Kempapura, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Friday
• Work type: Office-based
• Job type: Full time
• Interview timings: Walk In : 11:00 AM - 4:00 PM | Monday to Friday, Sindhi College, Hebbal
• Vacancies: 4

Interested? Apply now on BetterJobs with your resume — Indus Infotec reviews applications regularly.