Telecaller

Join Inequity Innovatinve Events And Exebiters as a Telecaller in Tatibandh, Raipur. Salary is up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Skills: Active listening, Typing speed, CRM tools, Complaint handling
• Basic English
• Freshers can apply

Compensation

Compensation: ₹9,000 – ₹12,000 per month.

What you will do

Here is what a typical day looks like:

• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Job at a glance

• Work location: Tatibandh, Raipur, Chhattisgarh
• Job type: Full time
• Openings: 1
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Inequity Innovatinve Events And Exebiters. It takes less than a minute.