Telecaller

A new Telecaller role is open at Infineon Technologies, Madhapur, Hyderabad. Great for first-time job seekers. The pay goes up to ₹11,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Typing speed, Verbal communication, Hindi and English, CRM tools
• Female Only
• Basic English
• Freshers can apply
• A patient, calm under pressure attitude

What the job involves

• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

What you get

Compensation: ₹10,000 – ₹11,000 per month.

Quick facts

• Work location: Madhapur, Hyderabad, Telangana
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Infineon Technologies.