Telecaller

Infinia Education Pvt. Ltd. is hiring a Telecaller in Sector-32, Chandigarh. Freshers can apply. The pay goes up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

The salary for this role is ₹12,000 – ₹15,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Requirements

• Open to freshers
• 12th Pass or equivalent
• Skills: Active listening, Typing speed, CRM tools, Hindi and English
• Basic English
• Freshers can apply

Job details

• Job location: Sector-32, Chandigarh, Chandigarh
• Employment type: Full time
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Infinia Education Pvt. Ltd. today.