International Bpo Executive

Infinics Technologies Pvt Ltd is hiring an International Bpo Executive in Kasba, Kolkata. The team is filling 30 vacancies. The pay goes up to ₹18,000/month.

Employer’s description

- Handle Outbound And Inbound Calls To/From Uk Customers.- Clearly Communicate Product Or Service Details.- Resolve Customer Queries In A Professional And Timely Manner.- Maintain Call Records And Update Customer Information Accurately.- Meet Daily/Weekly Targets And Call Quality Standards.- Stay Updated On Process Knowledge And Training Mater. Type : International, Sales, Outbound | Languages : English

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, International, Outbound and Sales
• Male Only
• Good English
• Freshers can apply
• Type: International, Sales, Outbound
• Languages: English

Pay and perks

You will be paid ₹9,000 – ₹18,000 per month.

Your responsibilities

As an International Bpo Executive, your work will include:

• You'll log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Job details

• Work location: Kasba, Kolkata, West Bengal
• Interview: 1:00 PM - 5:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 12:30 PM - 9:30 PM | Monday to Saturday
• Employment type: Full time
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Infinics Technologies Pvt Ltd.