Telecaller Outbound

Infinito It Services Llp is looking for a Telecaller Outbound to join its team in Kadavanthra, Kochi. Salary is up to ₹25,000/month. There are 2 open positions.

In the employer’s words

An Insurance Outbound Telecaller Is Responsible For Contacting Potential And Existing Customers Over The Phone To Promote And Sell Insurance Products. The Primary Goal Of This Role Is To Generate Leads, Build Customer Relationships, And Assist Customers In Selecting Insurance Plans That Best Suit Their Needs. The Telecaller Acts As The First Point. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : Tamil, Hindi, Malayalam, English

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Malayalam, Outbound and Tamil
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Tamil, Hindi, Malayalam, English
• A patient, calm under pressure attitude

What you get

The salary for this role is ₹15,000 – ₹25,000 per month.

Key responsibilities

As a Telecaller Outbound, your work will include:

• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Position details

• Work location: Kadavanthra, Kochi, Kerala
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2

Ready to start? Upload your resume and apply to Infinito It Services Llp today.