Customer Service Coordinator (Tamil...

Infinity Assurance Solutions Pvt Ltd (https://www.infinityassurance.com) is looking for a Customer Service Coordinator (Tamil... to join its team in Jasola, Delhi. The pay goes up to ₹25,000/month. 4 candidates will be hired for this role.

In the employer’s words

Looking Experienced Candidate In Tamil Language; But Must Know English & Hindi Speaking, Hiring For Customer Executive For Insurance And Warranty Administration Specializing In Similar Services For Mobile Phones, Home Appliances And It Products *Manage Warranty Claims Process From Start To Finish, Must Be In Delhi-Ncr. More Than 2 Years Experience Compulsory. | Languages : Tamil, English, Hindi

Requirements

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with English, Hindi, Tamil
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Tamil, English, Hindi

Roles and responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Salary and benefits

The salary for this role is ₹22,000 – ₹25,000 per month.

Quick facts

• Job location: Jasola, Delhi, Delhi
• Work mode: Office-based
• Employment type: Full time
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 4

If this job suits you, apply now — shortlisted candidates will be contacted by Infinity Assurance Solutions Pvt Ltd (https://www.infinityassurance.com).