Call Quality Analyst

Looking for a Call Quality Analyst role in JLN Marg, Jaipur? Infinity Bridge is hiring now. There are 2 open positions. The pay goes up to ₹30,000/month.

Employer’s description

Hiring Call Quality Analysts For A Leading Customer Experience (Cx) Company In Pune. Responsibilities Include Call Auditing, Quality Monitoring, Agent Coaching, Quality Reporting, And Process Improvement. Graduate With 2+ Years As Qa Or 4-5 Years In A Bpo/Contact Center. Salary: 27,000-30,000/Month. More Than 2 Years Experience Compulsory.

Skills and qualifications

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: Negotiation, CRM, Presentation, Target achievement
• Good English
• More Than 2 Years Experience Compulsory.

Key responsibilities

• Follow up on leads and convert them into sales
• Record visits, calls and orders in the CRM or daily report
• Share market and competitor feedback with the team
• You will achieve monthly sales and collection targets.

Salary

You will be paid ₹27,000 – ₹30,000 per month.

Job at a glance

• Work location: JLN Marg, Jaipur, Rajasthan
• Work type: Office-based
• Vacancies: 2
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

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