Senior Telesales Officer

Join Infinity Capitols as a Senior Telesales Officer in Mahipalpur, Delhi. Salary is up to ₹21,000/month. 2 candidates will be hired for this role.

Note from the employer

Call Customer And Convert & Process Loan Documentation And Evaluate Loan Applications To Assess Eligibility And Risk Factors. Ensure Proper Documentation And Compliance With Lending Policies. Monitor Loan Accounts For Repayments And Handle Customer Queries Effectively. Prior Sales Experience With Dsa/Bank Sales. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Salary

You will be paid ₹15,000 – ₹21,000 per month.

What you will do

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are polite and patient

Quick facts

• Work location: Mahipalpur, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time
• Vacancies: 2
• Timings: 9:30 AM - 7:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Infinity Capitols today.