Telecaller

Join Infinity credit capital as a Telecaller in Valasaravakkam, Chennai. The pay goes up to ₹2,50,000/month. There are 3 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary and benefits

The salary for this role is ₹10,000 – ₹2,50,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Good knowledge of Typing speed, Active listening, Complaint handling and CRM tools
• Female Only
• No English required
• Freshers can apply

Key responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system

Quick facts

• Location: Valasaravakkam, Chennai, Tamil Nadu
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3
• Work type: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Infinity credit capital.