Telecaller

Infinity Management Services is looking for a Telecaller to join its team in Arumbakkam, Chennai. Salary is up to ₹20,000/month. Freshers can apply. The team is filling 20 vacancies.

Note from the employer

Greetings, We Are Looking For A Dedicated Freshers And Experienced Telecaller To Join Our Team. The Successful Candidate Will Be Responsible For Contacting Customers To Collect Outstanding Payments, Resolve Account Discrepancies, And Maintain Positive Customer Relationships With Neutral Accent. Immediate Joiners Are Preferred To Acquire Knowledge. Type : Outbound, Inbound, Mutual Funds

Roles and responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Comfortable with Inbound, Mutual Funds, Outbound
• Female Only
• Basic English
• Freshers can apply
• Type: Outbound, Inbound, Mutual Funds
• Someone calm under pressure and customer-first

Compensation

You will be paid ₹15,000 – ₹20,000 per month.

Quick facts

• Work location: Arumbakkam, Chennai, Tamil Nadu
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 20
• Employment type: Full time
• Interview timings: 11:30 AM - 3:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Infinity Management Services reviews applications regularly.