Field Collection Executive

Infinity Services wants to bring on a Field Collection Executive for its Balasore team. There are 3 open positions. Freshers can apply. Salary is up to ₹25,000/month.

Employer’s description

This Is A Field Job And Is Collection Of Outstanding Amount Not Paid By The Customer Within Due Period Against The Loan Taken By Him From Hdfc Bank. Loans May Be Like Personal Loan, Car Loan, Bike Loan, Credit Card Loan, Business Loan Etc That Needs To Be Collected From The Customer In A Very Convincing Way And Not In A Harsh Way By Meeting The Customer Physically. Should Have : Bike

Salary and benefits

The salary for this role is ₹20,000 – ₹25,000 per month.

Roles and responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Eligibility

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Comfortable with Bike
• Male Only
• Basic English
• Freshers can apply
• Own bike
• Should Have: Bike
• You are customer-first and calm under pressure

Job details

• Job location: Balasore, Odisha
• Employment type: Full time
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Interview: 11:00 am - 1:00 pm or 4:00 pm - 6:00 pm | Monday to Saturday
• Work mode: On-site
• Openings: 3

If this job suits you, apply now — shortlisted candidates will be contacted by Infinity Services.